Terms of Service

1. Acceptance of Terms

By creating an account, browsing restaurants, placing orders, or using any part of this platform, you agree to these Terms of Service and our Privacy Policy.

2. Eligibility and Accounts

You must provide accurate account information and keep your login credentials secure. You are responsible for activity under your account.

3. Orders and Availability

All orders are subject to restaurant availability, preparation time, and operational constraints. Menus, prices, and item availability may change at any time.

4. Pricing and Payments

Displayed prices may include or exclude delivery, service, or tax amounts depending on your location and checkout details. You authorize us to charge the selected payment method for accepted orders.

5. Cancellations and Refunds

Orders may not be cancellable after restaurant acceptance or preparation has started. Refund eligibility is determined case by case, based on issues such as missing items, failed delivery, or order quality concerns.

6. Promotions and Credits

Promo codes, vouchers, and credits may have eligibility limits, expiration dates, and usage restrictions. Abuse or manipulation of promotional systems may lead to cancellation of benefits or account action.

7. Acceptable Use

You agree not to misuse the platform, interfere with services, commit fraud, submit abusive content, or violate laws. We may suspend or terminate accounts for harmful or unlawful behavior.

8. Third-Party Restaurants and Delivery

Restaurants are responsible for food preparation, ingredients, and quality. Delivery timing and fulfillment may be affected by weather, traffic, or other operational factors outside our control.

9. Limitation of Liability

To the fullest extent allowed by law, the platform is provided as-is, and we are not liable for indirect, incidental, or consequential damages arising from use of the service.

10. Changes to Terms

We may update these terms from time to time. Continued use after updates means you accept the revised version.

11. Contact

For questions about these terms, contact us through the Help Center page.